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PegaWorld 2018 をもう一度再生

様々な業界、製品に注目し、最新トピックを扱う PegaWorld 2018 はどのような人にもぴったりの内容です。以下で今年のセッションの再生をご覧ください。

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

Established in Kyoto in 1929 to create high-quality art prints, NISSHA has grown and evolved with the advancement of printing technologies offering...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...
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