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PegaWorld 2018 をもう一度再生

様々な業界、製品に注目し、最新トピックを扱う PegaWorld 2018 はどのような人にもぴったりの内容です。以下で今年のセッションの再生をご覧ください。

Spark Talk

Technology is rapidly revolutionizing our world - and consumer expectations changing even faster. Keith Farley shares Aflac’s vision of key...

Spark Talk

Considering how quickly technological advances and communication preferences can change, how will this impact the world of Customer Service by the...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In any industry, marketing is a challenge – consumers have been over-targeted, super-saturated, and bludgeoned by advertisements – so even the most...

Spark Talk

A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a...
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