ニュース記事

「ニュースに値する」という表現では物足りません。当社の業界トップのソリューションは、世界有数の各企業が将来を見越して設計したアプリケーションのビルドに役立てられています。

| Adrian Swinscoe

Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega

| Forbes

Customer Service Negligence: It's Time for Change!

| Adrian Swinscoe

The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Funkschau

Pega’s Martin Carney considers the opportunities and impacts of 5G

| itnews

Pega client Optus shares insights from building a universal workflow at PegaWorld

| Wireless Week

Pega’s Ken Benner explains that a technological change is coming that will bring us next-generation communications services.

| Forbes

John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations.

| Customer First

Pega survey finds patients don't mind the use of AI in their medical care, but a majority still prefer phone contact with doctors.

| Healthcare IT News

Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.

| Imaging Technology News

Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.

| Destination CRM

Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.

| IoT in Health

In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.

| SMAC Talk

In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.

| SearchHealthIT

Pega's Susan Taylor explains why healthcare needs to create better customer experiences.
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| PM360

Pega's Jitesh Rohatgi discusses advancements in AI to enable better patient experiences.
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| Wall Street Journal

How Pega client Philips NV is implementing Pega's low-code environment to achieve results.
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| BusinessWorld

Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
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| SearchHealthIT

In interview from Pega Healthcare Summit, Pega partner Accenture discusses AI in healthcare.
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| RCR Wireless

Pega's Ken Benner explains how telcos can incorporate B2C sales practices to boost results.
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| The Economic Times

Pega's Suman Reddy discusses how AI can predict health ailments.
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| Which-50

Pega and Accenture launch intelligent customer decisioning solution for telecommunications.
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| ITBrief

Telecommunications solution from Pega and Accenture combines AI and consulting services.
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| Outlook

Pega and Accenture launch solution to advance marketing strategies for telco providers.
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| SearchCRM

Sprint CMO Roger Solé explains how Sprint worked with Pega to transform the business.
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| RCR Wireless

Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
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| Computable

Peter Woods explains how healthcare providers can keep their fingers on the pulse.
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| European Communications

A recent survey Pega undertook with Cognizant and Marketforce found that 76 percent of IT professionals suggested smartphone virtual assistants such as Siri, are making customers more willing to...