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Principal Product Designer, UX Design

Job Category: User Experience/Design
Location: US - Massachusetts - Waltham

Meet Our Team:

At the heart of our innovative Low-Code Workflow Solution platform is the Authoring Experience Design team. We are a dynamic group of passionate designers dedicated to transforming complex processes into intuitive and powerful user experiences. Our platform is designed to support a diverse range of clients, from startups to enterprises, by providing a simple, intuitive interface with best practices built-in, while also being robust and customizable to meet specific needs.  

We thrive in a fast-paced environment where every day brings new challenges and opportunities. Committed to continuous learning, we eagerly embrace new and emerging technologies to continually enhance our product and the overall user experience. Our team is driven by creativity, collaboration, and a relentless pursuit of excellence, making us a leading force in the low-code workflow automation industry.  

Picture Yourself at Pega:

As a Principal Designer, you'll lead the creation of cutting-edge, AI-powered application authoring tools on our low-code platforms, revolutionizing application development for startups and global enterprises alike. By incorporating Design Thinking principles into the application-building process, you'll help clients foster their own innovation, quickly align on their vision, and develop enterprise-grade workflow solutions with enhanced quality and efficiency. At Pega, you'll work in a dynamic, collaborative environment alongside product and engineering leaders to drive continuous innovation and redefine how solutions are built and delivered. Join us to make a significant impact and shape the future of technology.  

What You'll Do at Pega:

  • Lead Design Initiatives:
    • Drive the design process, ensuring high standards of design quality and consistency across all projects.  
    • Build Strong Relationships: Establish and maintain strong working relationships with senior leadership and cross-functional partners, including other product designers, product managers, and engineers.  

  • Contribute to the Authoring Design System: 

    • Develop and refine UI components and UX patterns that are reusable and address a wide range of use cases.  

  • Leverage Emerging Technologies: 

    • Utilize cutting-edge technologies, including generative AI, to enhance client success, automate tedious tasks, optimize development processes, and foster innovation.  

  • Collaborate Cross-Functionally: 

    • Work closely with UX research and client success teams to ensure that solutions meet the diverse needs of our clients.  

Who You Are:

  • 7+ years of experience as a product (UX or interaction) designer in enterprise software.  
  • Proficient in industry-standard design tools 

  • An effective collaborator who works well with cross-functional teams, including product management, engineering, and client success, to align on goals and drive project success.  

  • An interaction designer with a strong focus on accessibility and information architecture.  

What You've Accomplished:

  • Successfully led design projects for B2B solutions from concept to completion, delivering innovative and user-centric designs that have positively impacted business outcomes.  
  • Applied user research and usability testing insights to inform design decisions, resulting in improved user satisfaction and product performance.  

  • Designed and contributed to design systems, creating reusable UI components and UX patterns that enhance efficiency and consistency.  

  • Mentored junior designers, providing guidance and fostering a culture of continuous learning and professional growth.  

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company
  • #LI-JL1
Job ID: 21980

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