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Build for Change®

The next best ideas in digital transformation.

Bill Marshall

Healthcare customer service gets personal

The Retailization of Healthcare

Susan Taylor

The Retailization of Healthcare

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Leveraging digital technology to impact the opioid crisis

How Amazon’s partnership will disrupt healthcare

Susan Taylor

How Amazon’s partnership will disrupt healthcare

Keeping toy delivery from taking a toll on Santa

Jitesh Rohatgi

Keeping toy delivery from taking a toll on Santa

Adopting Patient Centricity at Scale: Creating Synergy for Program Success

Ed Chase

Adopting Patient Centricity at Scale: Creating Synergy for Program Success