Video

PegaWorld 2018: Using Robotic Automation to Refocus the Customer Journey at UNUM (Video)

  • Successo dei clienti
  • 47:36

This session will highlight how UNUM, a Fortune 500 company, and the top disability insurer in the US and UK, has refocused on the customer journey to radically streamline and improve its customer service and internal processes. This session will illustrate how Pega worked closely with the business stakeholders to define and implement transformative changes to UNUM using the latest Robotic Process Automation technologies and a laser-focus on the customer. Join us to learn how Pega can help your organization.

Tags

Related Resources

PegaWorld 2019

Big ideas from our biggest event

From visionary speakers to new announcements, catch up on the excitement of PegaWorld 2019.

Watch replays
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity