PegaWorld 2018: Revolutionizing Customer Retention: How Foxtel Drove Up Retention Rates and Reduced Costs (Video)
In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer costs. Understand how Foxtel is effectively targeting and personalizing their retention offers and providing a consistent message to their customers.
PegaWorld iNspire replays
Catch up on all the innovations, brand stories, and future-proof business solutions that made our virtual event such a success.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.