Vai direttamente al contenuto principale

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Case Study

Pega Modernizes Claims First Notice of Loss (FNOL)

Scarica ora

The purpose of FNOL is to gather sufficient information to set up a claim, segment it by complexity, and assign it to the appropriately skilled claims professional. FNOL mobilizes a carrier’s ‘moment of truth’ and sets the stage to optimize the claim handling that follows. Pega customizes, simplifies and accelerates claims notification by leveraging an array of leading digital capabilities, including Natural Language Processing (NLP), Voice AI, and Progressive Questioning -- NLP to extract data from structured and non-structured sources, Voice AI to interpret and transcribe claims notifications made through a call center, and highly configurable, low code Progressive Questioning to tailor claims intake to the specific characteristics of the claim. Learn more about how Pega modernizes Claims FNOL through a single, powerful, unified platform.


Tag

Area prodotto: Servizio clienti Argomento: Servizio clienti Sfida: Servizio clienti

Risorse correlate

Best of Pega

Ricerche correlate e approfondimenti

Scopri le novità, le innovazioni e cosa è di tendenza adesso.

Sfoglia la raccolta
Why Pega

Perché scegliere Pega?

Un software straordinariamente potente non è l'unica cosa che ci distingue.

Scopri di più
Condividi questa pagina Share via x Share via LinkedIn Copying...