Vai direttamente al contenuto principale

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Pega Discover Customer Service Online Summit: The Story at Du: How Enterprise Automation Delivers Transformational Results

What began as a small project to automate a limited number of back-office processes evolved into an enterprise-wide digital transformation – fueling superior customer experiences while accelerating cost savings. Hear how Du Telecom, a leading EMEA provider, partnered with TTEC and Pega to deploy hundreds of intelligent virtual assistants (IVAs) to create a transformational economic impact and digital-first approach to continuous improvement.

Rafa Domene, TTEC’s Automation Practice Lead, and Bogaç Giritlioglu, Managing Director & Sales Manager at Pegasystems, will discuss how they used robotics and intelligent automation to deliver Du Telecom with operational, customer, and financial outcomes.


Argomento: Servizio clienti Industry: Fornitori di servizi di comunicazioni Sfida: Servizio clienti
Condividi questa pagina Share via LinkedIn Copying...

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Condividi questa pagina Share via LinkedIn Copying...