Video
The good, the bad, and the ugly of customer service
We've all had our share of customer service experiences – and unfortunately, they aren't always positive. In our report, The good, the bad, the ugly: 2019 global customer service insights, we learned what organizations are getting right and where they are falling short on delivering outstanding service. In this short video, learn some of our key findings.
Tag
Risorse correlate
Ricerche correlate e approfondimenti
Scopri le novità, le innovazioni e cosa è di tendenza adesso.
Perché scegliere Pega?
Un software straordinariamente potente non è l'unica cosa che ci distingue.