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Webinar

Design customer journeys effectively - without limits

Join us on a journey - a journey of digital transformation and discover how communication with customers can already work in times of digitalization. Learn how you can break down and effectively connect systems, functions and communication channels from your organizational silos and how to deliver a customer journey that gives your customers the feeling to really come first.

In this webinar we will show you:

  • How the right use of AI can increase your marketing and sales revenue through real-time personalized campaigns
  • How your service agents increase customer satisfaction
  • How to easily map your complex processes and get more out of your customer interaction

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Area prodotto: Automazione robotica Area prodotto: Marketing Area prodotto: Piattaforma Area prodotto: Registrazione Area prodotto: Servizio clienti Argomento: Gestione dei casi e BPM Argomento: IA e processo decisionale Argomento: Sviluppo low-code Industry: Servizi intersettoriali Sfida: Servizio clienti Sfida: Valore del ciclo di vita del cliente
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