PegaWorld 2018 riproposto
Incentrato su diversi settori, prodotti e argomenti, PegaWorld 2018 offre contenuti per tutti. Dai uno sguardo alle riproduzioni della sessione di quest'anno sotto.
Customer Case Study
Bringing the Customer Journey to Life with Pega Marketing at Blue Cross Blue Shield of Arizona
Hear how Blue Cross Blue Shield of Arizona (BCBSAZ) used Pega Marketing to realize its vision of personalized, omni-channel, customer journeys. Get...
Customer Case Study
Santander UK Brings 1:1 Personalized Customer Engagement to Life
The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...
Customer Case Study
Cisco Customer Service - Digital Agents, Intelligent Routing and now CSA Enabled People
We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...
Customer Case Study
Rabobank AU-NZ Drives Digital Transformation -- Across Business Lines and Countries -- Via a Unified CRM Strategy
Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing...
Customer Case Study
Revolutionizing Customer Retention: How Foxtel Drove Up Retention Rates and Reduced Costs
In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...