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PegaWorld 2018 riproposto

Incentrato su diversi settori, prodotti e argomenti, PegaWorld 2018 offre contenuti per tutti. Dai uno sguardo alle riproduzioni della sessione di quest'anno sotto.

Keynote

In this digital world, with the myriad of communication channels available, even the most self-sufficient customers have to reach out to a customer...

Keynote

It is time to retire the primitive tools and technology from the ancient past. The rules of the game have changed long ago. We live in an era where...

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Keynote

Leading transformation and preparing for the future requires two things: the right tools and the right people. When Julia Davis joined Aflac nearly...

Keynote

Pega is proud of the growing, active community of developers, designers, and businesspeople who are leading the revolution in how enterprisers build...

Customer Case Study

ACSO is a nonprofit organization focused on supporting clients in, or at risk of, falling into the criminal justice system. Our objective is to...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing,...

Customer Case Study

Great American Insurance Group is transforming their service capabilities for policyholders and partners with Pega’s customer engagement platform and...

Customer Case Study

In today’s complex and data rich service landscape, providing service excellence to the millions of Blue Cross Blue Shield Customers (BCBS), Members...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Spark Talk

Hear from Anthem and Zimmer Biomet as they talk mergers and acquisitions and how Pega helped them create a future-proof platform for case management...

Spark Talk

Even though AI has been around for 60 years, it is only now that artificial intelligence can be used to create personalized customer experiences,...

Spark Talk

We’re surrounded by media hype about AI. In this talk, I’ll pull back the veil, explain what the buzz is all about, share real examples of AI's use...

Spark Talk

In increasing numbers, women are breaking new ground and old rules in their quest to inspire more female leaders in technology. How can male leaders...

Spark Talk

Considering how quickly technological advances and communication preferences can change, how will this impact the world of Customer Service by the...

Spark Talk

With some estimates claiming that 80% of businesses are planning to deploy chatbots by 2020, its easy to think that chatbots have already climbed out...

Spark Talk

When it comes to maximizing your Pega investments, there’s no better place to look than Pega Cloud Services. Whether you’re looking to improve...

Spark Talk

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a...

Spark Talk

In this introduction to conversational AI, Mariya gives a technical overview and review of current state-of-the-art deep learning and natural language...

Spark Talk

Everyone is looking for more effective and efficient ways to realize business value sooner and deliver high quality end-to-end solutions and journeys....

Product Spotlight

Join us for a preview into exciting new innovations Pega is cooking up for using AI in a responsible way for real and immediate value. After we unveil...

Product Spotlight

New to the Pega community? Looking to learn more about the powerful capabilities that deliver the results you’ve heard about? Then join this...

Product Spotlight

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer...

Sponsored

Learn how Tyme Bank, part of Commonwealth Bank South Africa, is transforming how the industry looks at serving customers with the launch of a low-cost...

Sponsored

Businesses must act now to re-imagine the work experience—for people and their potential machine colleagues - to capitalize on the countless benefits...
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