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PegaWorld 2018 riproposto

Incentrato su diversi settori, prodotti e argomenti, PegaWorld 2018 offre contenuti per tutti. Dai uno sguardo alle riproduzioni della sessione di quest'anno sotto.

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

Vodafone Global has a mission to drive revenue, increase loyalty, relevance and deliver its brand promise by enabling its businesses in diverse...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer Case Study

Discover how Etisalat has driven a 15% increase in revenue by implementing an omni-channel marketing solution that brings together innovative digital,...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...
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