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Pega nelle news

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Pega Survey: Customer Service Reps Are Sick and Tired of Roadblocks Preventing Better Customer Service

CAMBRIDGE, Mass. – November 20, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced results of a global survey that found customer service representatives...

Pega Care Management Enhancements Improve Transparency for Payers and Providers for Better Patient Outcomes

CAMBRIDGE, Mass. – October 29, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to Pega Care Management TM that improve transparency and...

Pega Accelerates AI Implementations With New Step-by-Step Guidance Built Directly Into Software

CAMBRIDGE, Mass. – October 15, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced Next-Best-Action Designer – an intuitive AI configuration wizard that...

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| Built In Boston

How Low-Code and No-Code Platforms Are Changing Software Development

Pega’s Jennifer Gill and Sid Misra discuss the stigma associated with low-code and explain that oftentimes people become converts after using it

| CRN

Optus' NBN connections fend off enterprise headwinds

Pega’s automation technology is driving Optus’ success in customer growth and increased National Broadband Network (NBN) connections

| Which-50

Which-50 Awards: HSBC – The Best In Analytics Innovation

HSBC’s Pega-based customer engagement solution was named The Best In Analytics Innovation for increasing meaningful customer conversations and improving inefficiencies