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Pega nelle news

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Pega Names Carlos Fuentes Chief Information Security Officer

CAMBRIDGE, MA – June 26, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the appointment of Carlos Fuentes as chief information security officer (CISO)...

Claudia Rodriguez joins Pega as Inclusion and Diversity Leader

Cambridge, MA – June 19, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the appointment of Claudia Rodriguez as inclusion and diversity (I&D) leader,...

AI With Heart: Pega Launches First Customer Empathy Controls for Business

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld introduced Customer Empathy Advisor – a new capability of Pega® Customer...

Menzioni nei media in primo piano

| Forbes

Customer Service Negligence: It's Time for Change!

Pega’s Georges Anidjar comments on recent Pega research findings that say most consumers are not happy with customer service

| Adrian Swinscoe

The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega

Pega's Tom Libretto discusses recent Pega research findings on customer service

| Forbes

Are You Providing A Frictionless Customer Experience?

Pega’s Jeff Nicholson discusses where friction exists in customer and employee experiences