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Pega nelle news

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Artificial Intelligence

AI With Heart: Pega Launches First Customer Empathy Controls for Business

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld introduced Customer Empathy Advisor – a new capability of Pega® Customer...

Consumers Failing to Embrace AI Benefits, Says Research

LAS VEGAS – June 4, 2019 – Consumers lack trust in artificial intelligence (AI) and don’t understand the extent to which it can make their interactions with businesses better and more efficient, according to new research from Pegasystems Inc. (NASDAQ...
How to make customer retention truly simple – for customers and employees

Pega Introduces New Messaging Capabilities to Help Brands Rapidly Adapt to Changing Customer Service Landscape

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today launched new digital messaging capabilities within Pega Customer Service™ so clients can...

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commercialbank

| iTWire

Pegasystems adds AI options to Customer decision hub

At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.
Customer centricity white paper preview image

| TechTarget Search CIO

Pegasystems Customer Empathy Advisor AI tool gauges ethics

Learn about AI research results and Pega’s Customer Empathy Advisor solution, as well as client and analyst reactions to the news.
Digital prevcard

| Enterprise Times

Pega brings Low-code to the masses

At PegaWorld, Alan Trefler highlights the need for organizations to organize around customers, not channels.