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Pega Receives Multiple Awards for Outstanding Patient Engagement Solutions 

CAMBRIDGE, Mass. – July 2, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it received two awards for outstanding healthcare solutions for patient...

Pega Names Carlos Fuentes Chief Information Security Officer

CAMBRIDGE, MA – June 26, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the appointment of Carlos Fuentes as chief information security officer (CISO)...

Claudia Rodriguez joins Pega as Inclusion and Diversity Leader

Cambridge, MA – June 19, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the appointment of Claudia Rodriguez as inclusion and diversity (I&D) leader,...

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| Adrian Swinscoe

Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| Forbes

Customer Service Negligence: It's Time for Change!

Pega’s Georges Anidjar comments on recent Pega research findings that say most consumers are not happy with customer service

| Adrian Swinscoe

The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega

Pega's Tom Libretto discusses recent Pega research findings on customer service