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| Which-50

Which-50 Awards: HSBC – The Best In Analytics Innovation

| Which-50

Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation

| RT Insights

Pegasystems Enables Business Users to Apply AI in Real Time

| Open Access Government

Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle

| Huffington Post

Harald Esch discusses the benefits of Agile methods and the concept of business agility.

| Insurance Business UK

Pega’s Tony Tarquini discusses the findings of a local UK report on insurance costs may have on the industry

| Forbes France

Pega’s Georges Anidjar explains the importance of personalization in healthcare for better client experiences

| CMSWiRE

Pega’s Jeff Nicholson explains CCPA regulations, who should be thinking about it, what’s next, and its impact

| Healthcare Innovation

Pega’s Kelli Bravo and Chip Warburton comment on Pega’s recent Patient Engagement award

| Forbes

Alan Trefler explains how low code enables the industry to be more inclusive and diverse by making technology accessible to almost anyone with an idea

| CMSWiRE

Pega’s Vince Jeffs focuses on the empathetic customer experience and how it can be driven by context and timing

| Information Week

Pega was included in a round up of “10 RPA Vendors to Watch” by InformationWeek

| iBestuur

Pega’s Jan Willem Boissevain discusses customer trust, or lack thereof, in AI

| Digital Health Age

Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology

| CustomerThink

Pega's Vince Jeffs discusses the role of the CMO, how it has evolved, and how CMOs can stay relevant with a new focus on customers.

| iBusiness

Pega’s Kay Knoche discusses on Pega’s recent global AI and empathy survey findings and how they apply to German consumers

| Customer Business Review

Pega’s Francis Carden comments on the effectiveness of RPA and its viability as a long-term solution

| Authority Magazine

Pega’s Kelli Bravo shares her path to the healthcare industry and the direction she envisions the industry going

| Tech Target

Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks

| ITProPortal

Pega’s Tom Libretto discusses the disconnect between organizations and their customers when it comes to customer service

| MarTechSeries

Pega named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation Software

| Mybusiness

Pega’s Michael Evans comments on recent Pega survey findings and warns that companies either need to prioritize their customer service or risk being left behind

| Technology Decisions

Pega's recent global survey finds consumers are still skeptical of AI, so companies need to overcome negative perceptions of AI and focus on improving their customer service

| CMS Wire

Pega’s Jeff Nicholson describes how poor service impacts both businesses and consumers, and suggests how friction can be avoided

| Enterprise Times

Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld

| eWeek

: Pega is named a leader as the low-code space is defined and explained

| Small Business Trends

Influencer Sam Charrington discusses the biggest AI misconceptions and highlights from Dr. Rob Walker's PegaWorld keynote

| Marconomy

Pega’s Kay Knoche comments on the differences between opaque and transparent AI