Copertura stampa Notizie Comunicati stampa Copertura stampa Copertura stampa Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro. 12 Feb 2019 | Healthcare IT News Patients want engagement with digital options, personal touch Read more 31 Jan 2019 | TechTarget SearchCIO RPA bots vs. case management -- both have value, one is transformative Read more 2 Dec 2018 | Forbes The Big RPA Bubble Read more Condividi questa pagina Facebook Twitter LinkedIn Email Copy share link Copied! Healthcare & Life Sciences Financial Services Customer Experience (Clear filters) Search Submit Date 2019 2018 2017 Industry All Industries Communications Service Providers Financial Services Government Healthcare & Life Sciences Insurance Manufacturing & High Technology Topic PegaWorld CRM Artificial Intelligence Customer Service Customer Experience Digital Transformation Robotic Automation Analytics Pega Platform Operational Excellence Sales Automation Application Development Marketing Automation Agile BPM Cloud Decision Management Mobile Internet of Things 20 Feb 2019 | Forbes The NHS: The Rise Of The Robotic Workforce John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations. 12 Feb 2019 | Healthcare IT News Patients want engagement with digital options, personal touch Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey. 12 Feb 2019 | Imaging Technology News Survey Finds Personalized Patient Engagement Improving But Still Lacking Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers. 4 Feb 2019 | Destination CRM Pegasystems Upgrades Healthcare Suite Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences. 7 Jan 2019 | The Financial Brand Top 10 Retail Banking Trends and Predictions For 2019 Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI. 6 Dec 2018 | IoT in Health IoT in Health Podcast S.1 Ep.7 Pegasystems In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare. 27 Nov 2018 | Breaking Banks RegTech Goes AI In this podcast, Reetu Khosla talks about RegTech and the scope of AI development. 26 Nov 2018 | BAI Banking Strategies Turning on omnichannel: Why banks need to think beyond silos Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences. 19 Sep 2018 | SearchHealthIT CRM in healthcare: A look inside its muddle world Pega's Susan Taylor explains why healthcare needs to create better customer experiences. 6 Jun 2018 | Which-50 We only use AI in Customer Service when it’s helpful, says CommBank Exec Commonwealth Bank of Australia shares its Pega success story at PegaWorld. 5 Jun 2018 | Computable PegaWorld: Pega Infinity launched! Alan Trefler presents Pega Infinity at PegaWorld 2018. 4 Jun 2018 | SearchCRM/TechTarget Pega Infinity upgrades include marketing AI tools, blockchain support Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns. 4 Jun 2018 | Enterprise Times Pega Infinity to drive breakthrough Customer Experience Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns. 4 Jun 2018 | DMN Pega: From CRM to Infinity Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity. 14 Dec 2017 | PYMNTS Corporates headed for GDPR wakeup call Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses. 31 Oct 2017 | iTNews CBA plugs ATM fleet into customer service 'brain' CommBank of Australia leverages Pega for single decisioning engine for customer interaction.