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The Retailization of Healthcare

| Healthcare IT News

Patients want engagement with digital options, personal touch

Robotics

| TechTarget SearchCIO

RPA bots vs. case management -- both have value, one is transformative

Automation Versus RPA: The Robot Wars

| Forbes

The Big RPA Bubble

| Forbes

John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations.

| Healthcare IT News

Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.

| Imaging Technology News

Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.

| Destination CRM

Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.

| The Financial Brand

Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.

| IoT in Health

In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.

| Breaking Banks

In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| SearchHealthIT

Pega's Susan Taylor explains why healthcare needs to create better customer experiences.
Pega logo

| Which-50

Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
Pega logo

| Computable

Alan Trefler presents Pega Infinity at PegaWorld 2018.
Pega logo

| SearchCRM/TechTarget

Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
Pega logo

| Enterprise Times

Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
Pega logo

| DMN

Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity.
Pega logo

| PYMNTS

Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.
Pega logo

| iTNews

CommBank of Australia leverages Pega for single decisioning engine for customer interaction.