Copertura stampa Notizie Comunicati stampa Copertura stampa Copertura stampa Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro. 5 Jun 2019 | iTWire Pegasystems adds AI options to Customer decision hub Read more 4 Jun 2019 | Enterprise Times Pega brings Low-code to the masses Read more 4 Jun 2019 | TechTarget Search CIO Pegasystems Customer Empathy Advisor AI tool gauges ethics Read more Condividi questa pagina Facebook Twitter LinkedIn Email Copy share link Copied! Financial Services Customer Experience (Clear filters) Search Submit Date 2019 2018 2017 Industry Communications Service Providers Cross-Industry Financial Services Government Healthcare Insurance Manufacturing & High Technology Topic Artificial Intelligence Customer Service CRM Customer Experience Digital Transformation PegaWorld Robotic Automation Analytics Operational Excellence Pega Platform Sales Automation Agile Application Development BPM Cloud Decision Management Marketing Automation Case Management 24 Apr 2019 | BAI Banking Strategies The end of code, the beginning of bank future proofing Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses. 29 Mar 2019 | ZDNet AI improves CommBank's customer engagement up to 400 percent Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences. 21 Mar 2019 | IT News NAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. 7 Jan 2019 | The Financial Brand Top 10 Retail Banking Trends and Predictions For 2019 Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI. 27 Nov 2018 | Breaking Banks RegTech Goes AI In this podcast, Reetu Khosla talks about RegTech and the scope of AI development. 26 Nov 2018 | BAI Banking Strategies Turning on omnichannel: Why banks need to think beyond silos Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences. 22 Nov 2018 | AV Finance Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information. 19 Nov 2018 | IT Finanzmagazin Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten Pega study finds German consumers are reluctant to share personal data and still prefer human interaction. 6 Jun 2018 | Which-50 We only use AI in Customer Service when it’s helpful, says CommBank Exec Commonwealth Bank of Australia shares its Pega success story at PegaWorld. 5 Jun 2018 | Computable PegaWorld: Pega Infinity launched! Alan Trefler presents Pega Infinity at PegaWorld 2018. 4 Jun 2018 | SearchCRM/TechTarget Pega Infinity upgrades include marketing AI tools, blockchain support Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns. 4 Jun 2018 | Enterprise Times Pega Infinity to drive breakthrough Customer Experience Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns. 4 Jun 2018 | DMN Pega: From CRM to Infinity Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity. 14 Dec 2017 | PYMNTS Corporates headed for GDPR wakeup call Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses. 31 Oct 2017 | iTNews CBA plugs ATM fleet into customer service 'brain' CommBank of Australia leverages Pega for single decisioning engine for customer interaction.