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Servizi finanziari Intelligenza artificiale (Clear filters) Search Submit Date 2019 2018 2017 Industry Assicurazioni Fornitori di servizi di comunicazioni Manifatturiero Multisettore Pubblica amministrazione Sanità e scienze della vita Servizi finanziari Topic Intelligenza artificiale Servizio clienti CRM Esperienza clienti Trasformazione digitale PegaWorld Automazione robotica Analisi Pega Platform Sviluppo di applicazioni Automazione delle vendite Eccellenza operativa Gestione decisionale Agile Automazione del marketing BPM Cloud Gestione dei casi 17 Jun 2019 | Which-50The AI Behind CommBank’s New Digital Push Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation 12 Jun 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service 5 Jun 2019 | iTWirePegasystems adds AI options to Customer decision hub At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities. 24 Apr 2019 | BAI Banking StrategiesThe end of code, the beginning of bank future proofing Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses. 29 Mar 2019 | ZDNetAI improves CommBank's customer engagement up to 400 percent Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences. 21 Mar 2019 | IT NewsNAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. 7 Jan 2019 | The Financial BrandTop 10 Retail Banking Trends and Predictions For 2019 Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI. 27 Nov 2018 | Breaking BanksRegTech Goes AI In this podcast, Reetu Khosla talks about RegTech and the scope of AI development. 22 Nov 2018 | AV FinanceKunden wollen persönliche Daten nur ungern mit Unternehmen teilen Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information. 19 Nov 2018 | IT FinanzmagazinPega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten Pega study finds German consumers are reluctant to share personal data and still prefer human interaction. 25 Oct 2018 | PaymentsSourceAI's positive impact on data management is to be welcomed, not feared Why financial institutions must cut through the hype to see the value that AI and robotics can provide. 22 Oct 2018 | Enterprise TimesPegasystems calls on banks to do more with low code Reetu Khosla comments on how banks can best use no-code/low-code environments to future-proof KYC. 18 Oct 2018 | FinextraBanks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation. 5 Jun 2018 | ComputablePegaWorld: Pega Infinity launched! Alan Trefler presents Pega Infinity at PegaWorld 2018. 4 Jun 2018 | SearchCRM/TechTargetPega Infinity upgrades include marketing AI tools, blockchain support Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns. 4 Jun 2018 | Enterprise TimesPega Infinity to drive breakthrough Customer Experience Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns. 4 Jun 2018 | DMNPega: From CRM to Infinity Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity. 14 Mar 2018 | City A.M.How artificial intelligence is re-coding the way we manage our money Pega's Don Schuerman explains the power of Artificial Intelligence. 14 Dec 2017 | PYMNTSCorporates headed for GDPR wakeup call Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses. 9 Nov 2017 | BAI Banking StrategiesArtificial intelligence, genuine smart selling: How to leverage AI in commercial and corporate banking Pega's Ron Wellman examines the role for AI in commercial banking. 31 Oct 2017 | iTNewsCBA plugs ATM fleet into customer service 'brain' CommBank of Australia leverages Pega for single decisioning engine for customer interaction. 10 Apr 2017 | Global Banking & FinanceNew Research reveals deep consumer confusion about Artificial Intelligence Less than a third of Brits are comfortable with businesses using AI to interact with them. 22 Mar 2017 | ZDNetPegasystems helping CommBank, Sprint leverage AI for customer retention Pega's Don Schuerman shares pragmatic AI success with clients CommBank and Sprint.