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| Information Age

A guide to artificial intelligence in enterprise: Is it right for your business?

| Forbes

Democratizing Software For The Greater Good

| itnews

Pega CEO Alan Trefler back in Australia for talks with NAB

| Forbes

Alan Trefler explains how low code enables the industry to be more inclusive and diverse by making technology accessible to almost anyone with an idea

| ERP-Infos

Alan Trefler comments on roadblocks organizations run into when building for change

| L'agefi

Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds

| itnews

Pega client National Australia Bank explains how they are improving operational excellence with Pega

| CMSWiRE

Pega’s Vince Jeffs focuses on the empathetic customer experience and how it can be driven by context and timing

| Information Week

Pega was included in a round up of “10 RPA Vendors to Watch” by InformationWeek

| iBestuur

Pega’s Jan Willem Boissevain discusses customer trust, or lack thereof, in AI

| Insurance Edge

Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias

| CustomerThink

Pega's Vince Jeffs discusses the role of the CMO, how it has evolved, and how CMOs can stay relevant with a new focus on customers.

| iBusiness

Pega’s Kay Knoche discusses on Pega’s recent global AI and empathy survey findings and how they apply to German consumers

| Customer Business Review

Pega’s Francis Carden comments on the effectiveness of RPA and its viability as a long-term solution

| Tech Target

Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA

| ITProPortal

Pega’s Tom Libretto discusses the disconnect between organizations and their customers when it comes to customer service

| Marconomy

Pega’s Kay Knoche comments on the differences between opaque and transparent AI

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| ComputerWeekly

Pega clients DAK and Siemens comment on their improved efficiency and profitability in this recap of PegaWorld and the evolution of Pega Infinity

| Insurance Business UK

Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Insurance Innovation Reporter

Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega

| iTWire

At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Claims Magazine

Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.