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| Digital Health Age

Why healthcare relies on intelligent resource use and the right tech

| Tech Target

Consider these 12 RPA software vendors for deploymentunum

| Technology Decisions

NZ plans one-stop digital service for businesses

| Insurance Edge

Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias

| Tech Target

Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Insurance Business UK

Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Insurance Innovation Reporter

Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega

| iTWire

At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Claims Magazine

Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.

| BAI Banking Strategies

Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.

| ZDNet

Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.

| IT News

National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.

| Healthcare IT News

Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.

| Imaging Technology News

Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.

| Relation Client Mag

Pega study shows that the French prefer human contact when resolving with customer complaints and personal information.

| The Financial Brand

Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.

| BAI Banking Strategies

Christine Parker explains how financial institutions can deliver fully digital, connected experiences.

| Breaking Banks

In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| AV Finance

Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.

| IT Finanzmagazin

Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| Insurance Innovation Reporter

Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.