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| Diginomica

Pegasystems is practicing inclusion and diversity, not diversity and inclusion

| Information Age

A guide to artificial intelligence in enterprise: Is it right for your business?

| Forbes

Democratizing Software For The Greater Good

| L'agefi

Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds

| itnews

Pega client National Australia Bank explains how they are improving operational excellence with Pega

| Insurance Edge

Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias

| Digital Health Age

Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology

| Authority Magazine

Pega’s Kelli Bravo shares her path to the healthcare industry and the direction she envisions the industry going

| Tech Target

Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Insurance Business UK

Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Insurance Innovation Reporter

Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega

| iTWire

At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Claims Magazine

Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.

| BAI Banking Strategies

Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.

| ZDNet

Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.

| IT News

National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.

| Forbes

John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations.

| Customer First

Pega survey finds patients don't mind the use of AI in their medical care, but a majority still prefer phone contact with doctors.

| Healthcare IT News

Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.

| Imaging Technology News

Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.

| Destination CRM

Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.

| Relation Client Mag

Pega study shows that the French prefer human contact when resolving with customer complaints and personal information.