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| Which-50

Which-50 Awards: HSBC – The Best In Analytics Innovation

| Which-50

Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation

| RT Insights

Pegasystems Enables Business Users to Apply AI in Real Time

| Which-50

Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| Fintech Futures

Alan Trefler discusses the threat banks face from fintechs in the payments market

| CEO Magazine

Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking

| Technology Decisions

Pega client New Zealand Ministry of Business, Innovation and Employment, discusses their plan to build a cloud-based platform to simplify businesses’ interactions with the government

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| BAI Banking Strategies

Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.

| GCN

Doug Averill discusses the benefits of going agile in a government agency.

| ZDNet

Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.

| IT News

National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.

| The Financial Brand

Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.

| BAI Banking Strategies

Christine Parker explains how financial institutions can deliver fully digital, connected experiences.

| Breaking Banks

In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| AV Finance

Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.

| IT Finanzmagazin

Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| Air Force Magazine

Learn how the Air Force Research Lab is using Pega to modernize their IT.

| Inside Defense

Learn how the Air Force Research Lab is using Pega to improve IT.
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| Which-50

Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
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| Computable

Alan Trefler presents Pega Infinity at PegaWorld 2018.
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| SearchCRM/TechTarget

Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
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| Enterprise Times

Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
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| DMN

Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity.