Copertura stampa Notizie Comunicati stampa Copertura stampa Copertura stampa Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro. 2 Oct 2019 | ForbesPegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire Read more 23 Sep 2019 | CEO MagazineWhat open banking really means for business leaders Read more 19 Sep 2019 | BAI Banking StrategiesCustomer experience meets your excellence: How to edge out the competition Read more Condividi questa pagina Facebook Twitter LinkedIn Email Copy share link Copied! 2019 Gestione decisionale (Clear filters) Search Submit Date 2019 2018 2017 2016 Settore Assicurazioni Produzione e High-Tech Sanità e scienze della vita Servizi clienti Servizi finanziari Servizi intersettoriali Argomento Intelligenza artificiale Esperienza clienti Trasformazione digitale Servizio clienti PegaWorld Sviluppo di applicazioni Agile Automazione robotica Gestione decisionale Pega Platform Analisi CRM Gestione dei casi BPM Eccellenza operativa Automazione del marketing Cloud Automazione delle vendite 14 Jun 2019 | iTWirePega central to CBA customer conversations Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations 13 Jun 2019 | iTWireHSBC revamps marketing efforts with Pega At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers 12 Jun 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service 10 Jun 2019 | Destination CRMDigital Process Automation: Harmonizing the ‘Digital Inside’ with the ‘Digital Outside’ Pega’s Don Schuerman explains how combining RPA and BPM for true transformation creates better customer experiences 4 Jun 2019 | Destination CRMPega Launches Customer Empathy Advisor, AI Connectors at PegaWorld Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology. 4 Jun 2019 | TechTarget Search CIOPegasystems Customer Empathy Advisor AI tool gauges ethics Learn about AI research results and Pega’s Customer Empathy Advisor solution, as well as client and analyst reactions to the news. 3 Jun 2019 | Tech TargetPega Customer Service adds digital messaging capabilities Pega’s Don Schuerman discusses new messaging capabilities and trends at PegaWorld, while clients react to the news. 3 Jun 2019 | Enterprise TimesPega delivers true omni channel communication for customer engagement Pega’s Kerim Akgonul explains new messaging capabilities for Pega Customer Service, as well as where the customer service industry is headed. 29 Mar 2019 | ZDNetAI improves CommBank's customer engagement up to 400 percent Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences. 25 Mar 2019 | CNBCJim Cramer chats with Pegasystems CEO Alan Trefler about the company's growth Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it." 8 Feb 2019 | The Boston GlobeFeeling emotional? The machines know Rob Walker explains how AI-powered software can help brands understand customer habits to provide better experiences. 8 Feb 2019 | CIO MagazineApp overload: The silent productivity killer Don Schuerman explains how RPA can aid “app overload,” which Pega research finds is killing workplace productivity 6 Feb 2019 | MarTechSeriesPegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions New capabilities will enable organizations to easily visualize Pega application data to improve decision making.