Copertura stampa

Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro.

Pega is #1 in software for customer engagement and digital process automation.

| TechTarget

Pega Cloud is Pegasystems' preferred platform

Robotic Automation report card

| Blake Morgan The Modern Customer

Designing Empathy into Customer Experience

Operations white paper card

| Loyalty360

Pegasystems Executive Discusses Leadership in RTIM

| TechTarget

Alan Trefler explains Pega’s move to the cloud and its position as a "digital experience" company.

| Boston Business Journal

Alan Trefler discusses Pega’s growth, his affinity for chess, and the Trefler Foundation.

| City A.M.

Pega's Tony Tarquini discusses the three elements that should be prioritized during Lloyd's of London's modernization efforts.

| MarTechSeries

Pega named a Visionary in in the Gartner Magic Quadrant for Multichannel Marketing Hubs for solving complex problems.

| Forbes

John Everhard considers a new solution for the digital skills gap – reformed criminals.

| Forbes

John Everhard discusses possible solutions for ensuring students in STEM careers are graduating with relevant degrees and excitement.

| Manage It

Pega’s Carsten Rust explains five benefits of using AI-based procedures in Customer Service.

| BAI Banking Strategies

Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.

| Blake Morgan The Modern Customer

Rob Walker discusses what empathy is, how to use AI to accomplish it, and the ethics involved.

| GCN

Doug Averill discusses the benefits of going agile in a government agency.

| iBestuur Online

Pega's Jan Willem Boissavain discusses the transition governments are facing as they replace outdated information systems.

| Loyalty360

Vince Jeffs discusses the successful Forrester RTIM report that awarded Pega the top score in Strategy and Current Offering Category.

| Retail Dive

Pega research supports the fact that customers are still not comfortable or confident in chatbots.

| Forbes

Pega named one of America's Best Midsize Employers by Forbes.

| CustomerThink

Vince Jeffs explains 1:1 marketing and customer-centric engagement.

| Forbes

John Everhard outlines possible ramifications and questions that arise when working with robots.

| C-Suite Network

Jeff Nicholson breaks down the state of self service and why friction in the process is failing customers.

| Klantcontact

Klantcontact discusses client success stories from CES Amsterdam, focusing on next-best action and hyper-personalization.

| This Week in Machine Learning & AI

Rob Walker explains the role of empathy in consumer-facing human-AI interactions.

| Forbes

Pega’s Georges Anidjar discusses the main points of a customer-centric model.

| CMS Wire

Jeff Nicholson discusses the impact of CCPA on customer rights and the challenges companies may face in their effort to comply with the impending regulations.

| Forbes

John Everhard discusses the need for schools to teach soft skills as the scope of learning is narrowed.

| State of IT

Blaise Jamroz describes the state of RPA and how it is just one piece of a larger puzzle.

| ZDNet

Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.

| Forbes

John Everhard notes that focus should be on the new opportunities that emerge with workplace automation.