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Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro.

| Which-50

Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation

| RT Insights

Pegasystems Enables Business Users to Apply AI in Real Time

| The CEO Show

Radio: Alan Trefler, Founder & CEO of Pegasystems

| CFO Thought Leader

In this podcast, Pega’s Ken Stillwell discusses the unique position finance leaders are in to offer business solutions for organizations

| Federal News Network

Suzette Kent, CIO of the federal government, explains the need for a broad and bold vision for government-wide IT modernization projects, no matter the scale

| Manage It

There are three main mistakes organizations make that can endanger the success of RPA, according to Pega research


Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits

| Which-50

Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| MarTech Advisor

Pega’s Jeff Nicholson explains the future of CRM and predicts what customer engagement will look like in 2020

| Customer Talk

Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits

| Forbes

Pega’s Suman Reddy explores the potential for organizations to gauge customer sentiment and pick up on emotional signals with AI

| RT Insights

Pega’s Matt Nolan discusses how the Next-Best-Action Designer enables business users to apply AI in real time

| Executive-People

Pega’s Rob Walker explains how the Next-Best-Action Designer ensures AI is accessible to every user and allows for a degree of omnichannel control not previously possible


Pega’s Nolan Greene discusses recent RPA survey findings and the common mistakes RPA users make

| DMN News

Pega’s Matt Nolan discusses empathy in business and why a human element is needed for brands to better connect with customers


Commonwealth Bank of Australia explains how customer loyalty and effective engagement have increased since working with Pega
Finextra logo

| Finextra

Pega’s Steve Morgan discusses recent Pega research on the impact of inadequate business banking services

| Tech Target

Pega’s Francis Carden reviews the do’s and don’ts of implementing and maintaining RPA

| ComputerWeekly

Pega’s Francis Carden explains that IT teams need to better understand RPA for it to be effective

| W&V

Pega research finds German customer service agents believe the tools available to them are inadequate to provide optimal service

| Funkschau

Recent Pega reseach finds that customer service agents believe the use of AI and automation with accelerate processes and improve customer experiences

| itnews

Pega client Commonwealth Bank of Australia shares how they are shifting away from the traditional ‘hard-sell’ method to more data-driven conversations based on customer need
Finextra logo

| Finextra

Pega’s Steve Morgan explains the need for traditional banks to adapt to new customer expectations and the challenge of retaining customers

| iBestuur

Pega’s Marten Poutsma discusses how Pega client Rijkszaak’s digital transformation provides a foundation for a public-oriented government


Pega’s Doug Averill explains how government agencies can boost productivity with low code

| Dutch IT-Channel

Pega research finds that companies have to boost one-to-one customer engagement to retain their customers

| Executive-People

Pega’s Derk-Jan Brand explains how empathetic AI can boost one-to-one customer engagement

| Open Access Government

Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle