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| Forbes

Pegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire

| CEO Magazine

What open banking really means for business leaders

| BAI Banking Strategies

Customer experience meets your excellence: How to edge out the competition

| Forbes

A Pega AI survey reveals most consumers don’t realize when they have interacted with AI

| Forbes France

Pega’s Georges Anidjar explains the importance of personalization in healthcare for better client experiences

| Fintech Futures

Alan Trefler discusses the threat banks face from fintechs in the payments market

| Computerwoche

Pega research explores RPA expectations and challenges in DACH region

| CEO Magazine

Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking
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| Finextra

Pega’s Steve Morgan discusses banking partnerships with third parties that offer products relevant to their customers, and if these partnerships are successful long-term

| BAI Banking Strategies

Pega’s Christine Parker explains how positive and personalized customer experiences can effectively edge out the competition in the financial services industry

| Hindu Business Line

Recent Pega research uncovers the top three RPA challenges and explains how to implement RPA correctly

| Marconomy

Harald Esch comments on Pega’s recent RPA research and says bots are only a bridge to digital transformation

| iTWire

​​​​​​​ Pega research finds bots have to be deployed in the right situations to be effective

| IT Brief AU

​ Pega’s RPA study reveals challenges and benefits Australian businesses face when using bots

| WardsAuto

Pega’s Steven Silver explains the aftermarket customer experience and notes that unless the industry makes vehicle ownership and maintenance ‘push-button easy,’ consumers may opt out of personal...

| Marketing Magazine

Pega’s Michael Evans highlights five core infrastructure capabilities businesses should look for in long-term CRM strategies as they try to future-proof their technology

| TechTarget

Francis Carden discusses Pega’s recent RPA survey and focuses on the limitations of RPA

| Business Today

​​​​​​ Pega’s recent global survey uncovered RPA’s top three challenges and why RPA technology isn’t a quick fix

| IBSintelligence

​​​​​ Pega’s Don Schuerman comments on recent RPA research, noting that RPA is a temporary solution for bad processes

| Global Investor

​​​​​​​ Pega survey finds German companies believe RPA is highly effective, but should not be considered a long-term strategy

| IT Finanzmagazin

​​​ In Germany, RPA is considered highly effective when maintained properly, according to Pega research

| RPA Today

Don Schuerman comments on Pega’s recent RPA research that says bots aren’t meeting expectations long term

| Loyalty360

Pega’s Jeff Nicholson discusses how AI and machines shape the way humans make connections and how AI-enabled machines help businesses create empathetic customer interactions

| iBusiness

Pega’s Dr. Rob Walker and Kay Knoche comment on recent findings from Pega’s AI and empathy survey and touch on the morality and ethics of AI

| Forbes France

Alan Trefler explains the benefits of the microjourney approach when it comes to customer experiences

| Marconomy

Pega’s Kay Knoche examines AI’s image problem from the perspective of the customer, and notes that often AI comes to stand for ‘antisocial intelligence’

| Loyalty360

Pega’s Vince Jeffs comments on Pega’s two-pronged approach to empathy and empathetic customer engagement: listening to customers to understand their current issues, and then addressing them

| L'agefi

Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds