Copertura stampa

Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro.

| Forbes

Pegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire

| CEO Magazine

What open banking really means for business leaders

| BAI Banking Strategies

Customer experience meets your excellence: How to edge out the competition

| Relation Client Mag

Recent Pega research found link between inefficient customer service and inadequate technology for employees

| ITChannel

To assist customers effectively, call center agents must have the correct tools, according to recent Pega research

| Customer First

Pega’s Derk-Jan Brand shares that organizations who don’t listen to their staff run the risk of potentially losing customers and valuable employees

| Customer Talk

Pega survey finds that inadequate tech support and processes can cause significant frustration among service employees

| AM Best TV

Pega’s Tom Harrington discusses low code’s promising future in the insurance industry at InsureTech Connect

| Business Today

Pega’s Suman Reddy discusses the opaque nature of AI and the need for a renewed focus on ethical and transparent AI

| B2B Marketing

Pega survey finds that two-thirds of respondents consider intelligent chatbots and virtual assistants helpful

| COMPUTERWELT

Pega survey uncovers how empathy can improve the perception of AI and foster positive relationships with customers

| Multichannel News

Pega’s Kevin Billings discusses the road to 5G and highlights that a successful future must be built on a strong foundation

| MYCustomer

Call center agents support the use of chatbots to help relieve work overload, says Pega survey
Finextra logo

| Finextra

Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management

| TWIML

Pega’s Vince Jeffs discusses AI, empathy, and the need for transparency

| Forbes

A Pega AI survey reveals most consumers don’t realize when they have interacted with AI

| Solutions Numeriques

Pega’s Georges Andijar and Sylvain Harault discuss the differences and synergies between CRM and enterprise resource planning (ERP)

| Forbes France

Pega’s Georges Anidjar explains the importance of personalization in healthcare for better client experiences

| CMSWiRE

Pega’s Jeff Nicholson explains CCPA regulations, who should be thinking about it, what’s next, and its impact

| Computerwoche

Pega research explores RPA expectations and challenges in DACH region

| CEO Magazine

Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking

| Hindu Business Line

Recent Pega research uncovers the top three RPA challenges and explains how to implement RPA correctly

| Marconomy

Harald Esch comments on Pega’s recent RPA research and says bots are only a bridge to digital transformation

| iTWire

​​​​​​​ Pega research finds bots have to be deployed in the right situations to be effective

| IT Brief AU

​ Pega’s RPA study reveals challenges and benefits Australian businesses face when using bots

| WardsAuto

Pega’s Steven Silver explains the aftermarket customer experience and notes that unless the industry makes vehicle ownership and maintenance ‘push-button easy,’ consumers may opt out of personal...

| Marketing Magazine

Pega’s Michael Evans highlights five core infrastructure capabilities businesses should look for in long-term CRM strategies as they try to future-proof their technology

| TechTarget

Francis Carden discusses Pega’s recent RPA survey and focuses on the limitations of RPA