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| iTWire

Pegasystems adds AI options to Customer decision hub

Customer centricity white paper preview image

| TechTarget Search CIO

Pegasystems Customer Empathy Advisor AI tool gauges ethics

Digital prevcard

| Enterprise Times

Pega brings Low-code to the masses

| DMN News

Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.

| iTWire

At PegaWorld, Pega’s Don Schuerman explains how Pega’s Enterprise Low-Code Factory will help clients.

| iTWire

Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology.

| Which-50

At PegaWorld, Pega’s Don Schuerman explains the new abilities generated through Enterprise Low Code Factory.

| Destination CRM

Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology.

| siliconANGLE

Learn how Pega is bringing the benefits of low-code - including improved governance - to its Enterprise Low-Code Factory.

| TechTarget Search CIO

Learn about AI research results and Pega’s Customer Empathy Advisor solution, as well as client and analyst reactions to the news.

| MarTechSeries

Pega announces Low-Code Factory to accelerate digital transformation and support citizen developers at PegaWorld.

| Wikibon

Pega announces launch of Enterprise Low-Code Factory to enable citizen developers at PegaWorld.

| Jim Sinur: Digital Topics for All

At PegaWorld, Pega’s Don Schuerman awards Pega DX Heroes: individuals excelling with digital transformation at their organizations.

| Enterprise Times

At PegaWorld, Alan Trefler highlights the need for organizations to organize around customers, not channels.

| Dev Ops Online

Pega launches new Enterprise Low-code Factory with guardrails and the citizen developer in mind.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Tech Target

Pega’s Don Schuerman discusses new messaging capabilities and trends at PegaWorld, while clients react to the news.

| Enterprise Times

Pega’s Kerim Akgonul explains new messaging capabilities for Pega Customer Service, as well as where the customer service industry is headed.

| TechTarget

Pega's recent acquisition of In The Chat to improve customer service capabilities.

| Claims Magazine

Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.

| CNBC

Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it."

| Le Monde Informatique

Pega announces the acquisition of the Vizard self-service BI tool from Infruid Labs.

| Forbes

John Everhard offers insights into what it means to be a ‘citizen developer’ and how low-code environments can best be utilized.

| Forbes

John Everhard explains what a low-code/no-code environment is and how it can accelerate application innovation.

| Assurance & Banque 2.0

Georges Anidjar comments on the need for a balance between robots and humans when developing future customer service tools after the findings of a Pega survey.

| Forbes

Don Schuerman discusses the increase of ‘citizen x’ workers in today’s organizations and how they have the ability to increase innovation and speed.

| Forbes

Alan Trefler explains three key ways to ensure the success of agile development.

| Funkschau

Carsten Rust notes that low code can provide a way to enhance and accelerate application development.