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Build for Change®

The next best ideas in digital transformation.

Gerry McCool

The challenge to “design for digital” on an enterprise scale

Mike Asebrook

Contact centers are evolving: 5 capabilities you need now

Pete Brown

Cloud: Controls and configuration tips to keep data secure

Andrew LeClair

The potential of empathetic AI

Dr. Setrag Khoshafian

IoT-enabled field services in-motion

Jeff Nicholson

A smart tech strategy for CCPA and future data privacy regulations

Steven P. Silver

Put owners first: Go beyond digitizing automotive aftersales

Christine Parker

3 service pain points that make clients want to switch banks

Leanne Russell

PegaWorld 2019: Technology and people impacting outcomes

Lauren Shiraka

Pega honors digital visionaries at PegaWorld 2019

Leanne Russell

PegaWorld 2019: Can’t-miss moments

David Steuer, Managing Director, Accenture

Differentiating your organization in a post-digital world