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Build for Change®

The next best ideas in digital transformation.

Nolan Greene

The 3 critical mistakes of RPA (and how to avoid them)

Mark Davies

Next Best Action: How to align around a one-to-one vision

Tom King

To deepen policyholder connections, understand your insured

David Steuer, Managing Director, Accenture

Differentiating your organization in a post-digital world

Matthew Nolan

The #1 RTIM software got even better. See how at PegaWorld.

Don Schuerman

Drive government efficiency with the 4 dimensions of scale

Tiffany Blair

Modularity is still the name of the game

Jeff Nicholson

5 must-have CRM features for future-proof customer service

Government agencies are going Agile

Leanne Russell

Government agencies are going Agile

Chatbots: From understanding text to understanding customers

Dr. Andy Lewis

Chatbots: From understanding text to understanding customers