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Build for Change®

The next best ideas in digital transformation.

Want continuous improvement? Understand desktop experiences

Nolan Greene

Want continuous improvement? Understand desktop experiences

Dr. Andy Lewis

To market better, make 2019 “The Year of Predictions”

Start your DPA journey by analyzing workforce productivity

Nolan Greene

Start your DPA journey by analyzing workforce productivity

Customer satisfaction should drive your field service strategy

Brian O’Hearne

Customer satisfaction should drive your field service strategy

Tournament time: Analytics is the answer

Matthew Nolan

Tournament time: Analytics is the answer

The highlander principle of marketing: One customer brain

Dr. Andy Lewis

The highlander principle of marketing: One customer brain

Setting Attainable Goals for AI in Customer Service

Vince Jeffs

Setting Attainable Goals for AI in Customer Service

Sam Alexander

Modernize Mobile and Desktop UI with Pega's UI Kit

The adaptive digital factory

Dr. Setrag Khoshafian

The adaptive digital factory - Omni-device customers and manufacturers