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Build for Change®

The next best ideas in digital transformation.

Andrew LeClair

The potential of empathetic AI

Jeff Nicholson

A smart tech strategy for CCPA and future data privacy regulations

Kevin Billings

How DPA is critical to a cost-efficient 5G rollout

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Baruch Sachs and Leanne Russell

Pega Catalyst™: Applying design thinking principles to speed digital transformation

Arnold Koudijs

5 ways AI is revolutionizing consumer banking

Don Schuerman

Drive government efficiency with the 4 dimensions of scale

Rebecca Miller

What robots in the media are missing: empathy

Next Best Action: Why you need it

Mark Davies

Next Best Action: Why you need it

Start your DPA journey by analyzing workforce productivity

Nolan Greene

Start your DPA journey by analyzing workforce productivity

Don't undervalue the human touch in live customer chat

Mitch Mitchell

Don't undervalue the human touch in live customer chat

A one-to-one approach to managing customer lifetime value

Matthew Nolan

A one-to-one approach to managing customer lifetime value

Why smart factories need digital prescriptive maintenance

Gerry McCool

Why smart factories need digital prescriptive maintenance