Using Underwriting to Drive Profitable Growth in Group Benefits

To achieve profitable growth, group insurance carriers require improved technology that can provide a competitive edge. In this executive summary of the Pega and Novarica webinar, learn how leading insurers are using advanced desktop technology to respond to market forces with improved consistency and pricing, increasing customer satisfaction and retention.

Rob McIsaac, a principal at research and advisory firm Novarica, highlights industry trends and competitive challenges and some of the responses from industry leaders. Transitions to voluntary benefits requires group carriers to deliver on a different type of enrollment capability and to interface with both public and private exchanges, learn how underwriters are directing their investment for the most impact.