Using Underwriting to Drive Profitable Growth in Group Benefits

This Executive Summary from Novarica and Pegasystems delivers insights on how leading insurers are using an advanced underwriting desktop to drive customer retention and profitability. It explores three main areas:

  • Optimizing risk and underwriting decisions - using predictive analytics to prioritize the submission and renewal process.
  • Maintaining underwriting discipline – leveraging a single repository for underwriting rules that can be leveraged across products, lines of business, and geographies.
  • Improving underwriter productivity and collaboration - deploying technology that supports collaborative processes across functions, enabling cases to be worked by multiple underwriters and support staff simultaneously.