Using Customer Data and Advanced Retention Strategies to Increase Profitability

No metric has more of an impact on financial performance of CSPs than customer churn. As penetration rates exceed 100% in developed markets, and subscriber acquisition becomes a “zero-sum” game, improvements in retention performance drive massive improvements in margin and shareholder value.

Learn how many of the world’s leading CSPs are dramatically increasing their profitability through the use of advanced customer retention techniques.