Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

Truist Manages Mortgage Forbearance Via Touchless Automated Workflow

In this session, TRUIST technology leadership will talk about the business challenges faced due to COVID-19 impact in the mortgage servicing space. They will discuss the details of how the touchless process built on the Pega Platform™ helped the business in getting ahead of the curve and cater to the needs of its customers while achieving high throughput and efficiency gains. We will also touch upon how the agile team was able to get the MVP solution out in a short span of time with iterative enhancements released almost every week.


Tags

Industry: Financial Services Topic: Customer Service Topic: PegaWorld

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more