Top 10 Trends For An Adaptive Government Agency (2014)
2014 offers exciting new business and technology trends in that will become increasingly important and pervasive over the next year. Pegasystems’ Setrag Khoshafian shares 10 key trends that can have a lasting—and valuable—effect on every aspect of government. By understanding and focusing on these trends, your agency gains the opportunity to streamline operations, enhance the customer experience and continuously increase agility and excellence.
Highlights for 2014 include:
- Establishing innovation as a strategic priority
- The need to rationalize and modernize your IT applications
- How to leverage the power of adaptive and predictive analytics
- How the "Internet of Everything" will effect your agency
- Why enterprise transformation isn't just about technology