Top 10 Enterprise Trends You Can't Afford to Ignore eBook

As we look forward to 2013, Pegasystems’ Setrag Khoshafian sits down to analyze the industry trends that will become increasingly prevalent over the course of the next 12 months. He tells of 10 business trends that you should be paying special attention to as your organization looks to Build for Change® by increasing operational efficiencies and improving customer service, among other initiatives. By focusing on these trends and undertaking transformation projects, organizations stand to gain rapid returns on investment and achieve ongoing operational excellence.

This eBook highlights:

  • What role will the Chief Digital Officer play in your organization
  • How social collaboration can be synchronous (same time) or asynchronous (different times)
  • What a mobile workforce will mean to your organization
  • How data engineering will help with big data
  • Why the Internet of Everything will involve processes with people and “things”