Data Sheet

Tech Mahindra Enabling a Multichannel Customer Experience through Pega’s Decision Management Capabilities

When compared to traditional CRM applications, Tech Mahindra’s Pega-based Decision Management application is differentiated by its unique approach and availability on multiple channels. The platform is an intelligent BPM system that transforms the operations and processes of the business around the needs of individual customers, delivering high value and memorable experiences.


Related Resources

PegaWorld 2019

Registration is now open

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.