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Simplifying First Notice of Loss in Insurance

With Pega, insurance carriers are optimizing the first-notice-of-loss process, enabling carriers to deliver a claim’s service experience that exceeds the customer’s expectations. This leads to increased retention, the boosting of customer loyalty and NPS scores, and the reduction of costs and time to serve.


Industry: Insurance Product Area: Customer Service Solution Area: Customer Engagement Solution Area: Customer Service Solution Area: Operational Excellence Topic: Customer Engagement Topic: Customer Service

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