Revolutionize the consumer banking experience with AI
Whether building a new customer relationship, or sustaining or deepening an existing one, success takes tailoring every interaction based on each customer’s current context. Yet only 6% of banks can actually deliver on a personalization promise.
If you’re like most consumer banks or credit unions, the big question is: How in a rapidly digitizing world can I provide my customers with one-to-one, always-on experiences?
Get in the Know
Watch this webinar discussing how leading banks are delivering unified, one-to-one experiences across every channel. Scott Andrick, Sr. Director – Global Retail Banking, Pega and Annette Kerlin, Chief Customer Experience Officer, Adqura will offer insight on personalization fundamentals and practical “how to-s” of leveraging artificial intelligence (AI) to improve both speed-to-market and response rates.
Together we’ll explore:
- How AI is the new normal in banking
- How to use AI to deliver effective personalization at scale
- Ways to maximize effective omni-channel delivery and impact for your customers
- Success stories on how others have delivered on 1:1 customer engagement
Adqura is a professional services organization operating in Europe, North America and Asia. We specialize in helping organizations move the needle on their customer engagement metrics by using Pega technology to personalize customer interactions at scale.
Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega Platform™ – empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.
Pegasystems received the highest scores possible in Vision, Supporting Services, Solution Packaging and Delivery, and Commercial Model in this Forrester report.