WhitePaper
Retention reinvented: 5 keys to building sustainable customer relationships
Retain customers with preemptive and proactive service
We live in a world where one bad experience can ruin an entire relationship. Where waiting until customers complain is no longer a viable option. Where retention and service need to be a priority if you want to head off a problem before it goes nuclear. So why haven’t businesses reinvented their approach to service and retention?
Read this paper to gain insights on:
- Expectations from today’s digital customers
- Why retention and service matter more than ever
- The five keys to successfully retaining customers with preemptive and proactive service
Tags
-
Product Area: Marketing -
Topic: CRM -
Challenge: Customer Retention -
Challenge: 1-to-1 Marketing
Related Resources
PegaWorld 2019
Registration is now open
Hear how remarkable brands are leveraging Pega technology to transform their business.
Pega Infinity™
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.