Resetting Your Service Strategy In Uncertain Times
Amid the global pandemic, many organizations may have been caught unprepared to handle the shift to a fully digital world and are scrambling to adjust their strategy.
Learn what steps you can take today to respond to the current uncertainty – as well as whatever tomorrow may bring, including:
- Demonstrating empathy to customers
- Supporting service agents
- Reducing cost-to serve
- Protecting revenue channels
Speakers: Jeff Nicholson, Paul Greenberg
PegaWorld iNspire replays
Catch up on all the innovations, brand stories, and future-proof business solutions that made our virtual event such a success.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.