Resetting Your Service Strategy In Uncertain Times
Amid the global pandemic, many organizations may have been caught unprepared to handle the shift to a fully digital world and are scrambling to adjust their strategy.
Learn what steps you can take today to respond to the current uncertainty – as well as whatever tomorrow may bring, including:
- Demonstrating empathy to customers
- Supporting service agents
- Reducing cost-to serve
- Protecting revenue channels
Speakers: Jeff Nicholson, Paul Greenberg
PegaWorld iNspire | May 4, 2021
We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.