Real-Time 1:1 Customer Engagement Webinar
“Having that single engine that can make a decision and have that be a consistent decision that is then available to the different customer touch points I think is incredibly worthwhile.”
- – Rusty Warner, Principal Analyst, Forrester
Through the use of case studies and Forrester research findings, this webinar will show how leading brands are delivering superior customer experiences based on 1:1 contextually relevant interactions.
Watch the webinar, featuring with Dr. Rob Walker, Pegasystems, and Rusty Warner, Principal Analyst at Forrester, for key insights into:
- Customer behavior in real-time, integrating online and offline interactions for superior experiences
- Case studies and research findings showing the ROI
Pegasystems was cited as a leader and received the highest score in the current offering category in The Forrester Wave™: Real-Time Interaction Management, Q3 2015. Learn more