Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

QBE: Digitally Transforming an Emerging Market

"What really excites me about Pega is the fact that you can build for today, but design for tomorrow. We're always thinking what's the next problem we're going to solve."

– Jason Little, SVP of Digital Architecture & Strategy, QBE

Working with Pega, QBE transformed their customer service capability, improving its self-service channel and opening up mobile customer service. Designing for 23 countries, Pega and QBE created a flexible, scalable solution that can be configured at the regional level, or the country level.

Learn how they are managing effective business engagement and distributed delivery, the lessons learned from their Pega 7 upgrade, and how it's empowering their business via smart business process management, mobility, and advanced analytics.


Discover how Pega's CRM software helps you translate your customer leadership vision into practical, seamless and engaging execution for a Customer Evolved experience. Download the CRM Evolved eBook.


Tags

Industry: Insurance Product Area: Customer Service Topic: Customer Service Topic: PegaWorld

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity