PW 2014 Video: Secrets to Great User Experience: The Inside Story from the Pega Design Team

SHAUN WORTIS, PRINCIPAL PRODUCT DESIGNER, PEGASYSTEMS
VINAY KAMATH, PRODUCT MANAGER, PEGASYSTEMS
BARUCH SACHS, SENIOR DIRECTOR, USER EXPERIENCE, PEGASYSTEMS

What alchemy of user interviews, careful observation, testing and experimentation does it take to deliver a great user experience? What design principles really count, and what does an organization need to do to consistently deliver outstanding work? Come to this session and hear how the Pega Design Team used Pega 7 technology and design principles to create the new Pega 7 CPM.

In this session you will learn:

  • Principles for building outstanding user interfaces
  • How to find out what really matters to users
  • How corporate values and culture can make or break initiatives